Shipping & Returns

Please read the following terms carefully before you place your order. Our service team will provide after-sale service according to these terms when your transaction is approved.

1. Shipping Info

Free Shipping To Worldwide
No matter where you are,all the products from edhardyshopofficial.com will be free shipping if order $80 and more,our flate shipping fee will be $7.99. Orders usually are shipped within 1-2 business days after you pay for it. We use International Express Service for all international deliveries, our service team will provide a tracking number for tracking online after the goods are deliverd. It will take only 5-7 days before the products reach to your hand after we shipped.

Tracking
Our service team will email the customer the tracking no. Together with the site where they can track their order after the order has been delivered. We kindly advise the buyer to check their email or the shipping status of their order from time to time,and contact their local post office when they are available. If the package has been returned to us due to no one signing for it,we will not accept full refund on it. If the customer still want the returned order,then they are responsible for the reshipped freight which is depended on weight of the commodity.

Cancellation & Modification
If you wish to cancel your order, pls email us immediately in 24 hours.The order cancellation and modify are accepted within 24 hours only. 10%-25%cancellation fee applies. Shipped orders cannot be cancelled.

2. Return Policy

We test our products before we begin offering them for sale. We also inspect each piece of merchandise before we ship any orders. If you are unable to use any products, please contact us as we will be happy to assist you.edhardyshopofficial.com is not responsible for any damages that occur to devices or accessories during or after used.

Your satisfaction is guaranteed when you shop at edhardyshopofficial.com. Merchandise can be returned for a defective exchange as long as a return request is submitted within 5 days from the date you receive your merchandise. Merchandise can also be returned for a refund or store credit if merchandise has never been used as long as a return request is submitted within 5 days from the date you receive it. A return fee may apply for refunds.

Exchanges

Defective merchandise can be exchanged for the same item as long as a return request is submitted within 5 days from the date you receive your merchandise. No exchanges will be made after this 5-day period. Any shipping charges are not refundable.

Refunds

Merchandise can be returned for a refund as long as:

1. A return request is submitted within 5 days from the date you receive your merchandise.

2. The item has never been used.

3. All shipping material, packaging, user manual(s), warranty card and included accessories, parts and supplies are included with the returned merchandise.

4. Return shipping charge is paid for by the customer.

Any returned merchandise that do not satisfy the above conditions for a refund are subject to a return fee charge. No returns will be accepted for merchandise that are damaged, disfigured, scratched, abused or missing the original packaging. In this case, no refund or exchange will be honored and merchandise will be returned to the customer at the customer's expense. If the customer is not willing to pay for the shipping expense, merchandise will be discarded.

Non-Returnable Case

1. Dislike the product after getting it.

2. Contact us for more details before you buy from us if you are not sure about the size. Otherwise we do not accept your wrong size returning request.

3. Size standard disputed.

4. Contact us for more details before you buy from us if you are not sure about the material. Otherwise we do not accept your wrong material returning request.

5. You don't want our products.

6. edhardyshopofficial.com retained the ultimate right of interpretation of our return policy.
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